Every so often I get an email or a note that reminds me why I love my job. It’s such a great feeling to know that we’re making a positive impact on people’s happy memories. I received this wonderful email from Hallie and Matt and just had to share. I thought you might like to see it too:
Laura,
Hello from Hoi An, Vietnam! We’ve been meaning to write you over the past two weeks as we’ve been traveling throughout Asia for our honeymoon, but couldn’t seem to find the time or 21st century Internet connection until now. However, our lack of expediency is no reflection of our amazing experience with your planner, Rebecca Dick.
As my wife, Hallie, can attest I was very much against hiring a planner for the wedding as I thought we could do it on our own. Yes, winning your contest for the free planning eased a major part of my concern, but I still didn’t foresee the value of hiring someone to do the planning for us. I’m not wrong often
, but this time I was very wrong. Without Rebecca, I don’t know what we would have done. She was truly Super Woman and the key to our perfect wedding.
Where should I begin to sing her praises. Let’s start from the beginning and our initial meetings with her. Despite my initial reluctance of meeting with her, upon our first meeting on a Saturday morning in Starbucks we were immediately impressed. Her organizational skills, knowledge of the planning world, and passion for her job were evident from the beginning. We drew an immediate comfort with her professional skills and personable nature. From there, things only got better.
In the weeks prior to our wedding, she handled everything flawlessly. Her unbelievable organizational skills were crucial to us having a literally perfect wedding day. If it were left up to us, I have a feeling our guests may still be talking about the wedding that never happened. She was an excellent source of knowledge and a sounding board for questions we had about music, food, favors, etc. In our opinion, she went over and above the call of duty by meeting with us and communicating via email several times.
Now to the wedding day and the couple of days beforehand. I think that it’s natural for most brides and grooms to be nervous about their wedding day. Not necessarily about the person they’re marrying (at least I hope not), but more about the stresses of the “day” actually working out as planned after the culmination of a full year’s worth of work. For us, that nervousness never set in…in large part because of Rebecca. Not only did she assure us when we questioned ourselves, she took proactive steps to make us feel even better. For example, I hired an independent ice cream truck that I had little faith in as there was a clear language barrier and I was never sure if he clearly understood that he was the ONLY dessert at our wedding. Rebecca knew this was one of my biggest concerns and went out of her way to get in touch with this guy numerous times before the wedding to ensure that he arrived and arrived on time. With her help, he did and the ice cream was a big hit. (AJ the Ice Cream man wound up being a nice guy and someone you should consider using now that we know he is reliable and actually does have an ice cream truck not a Camry with Mr. Softee music). Just a small example of her diligence and concern for making us feel more comfortable about our wedding day. In addition to her handywork with securing the ice cream truck, she made my wife feel extremely comfortable that every base was covered and that there was no need for us to worry about a thing. I could list several examples, but suffice it to say that she didn’t miss a thing.
On the actual wedding day, in true Rebecca style she took control of the evening and coordinated seamlessly with all of our vendors.. She ensured they were all there on time and from conversations afterward with the other vendors; they’ve all said she was a pleasure to work with.
So to summarize our gratitude for Rebecca’s work, the highest praise I can give her is to simply say that we had an absolutely perfect wedding day! There was zero stress, anxiety, or problems throughout the night. Over the past couple of weeks we’ve relived our wedding night and still cannot think of a single thing that didn’t go as planned. In large part thanks to Rebecca our married life together has started off on the right foot.
Clearly Rebecca is only one person in your company and we thank you as well for the job Wish did!! We’ve already referred one friend to Rebecca and will be sure to recommend others in the future.
All the best and thank you!
Matt & Hallie Offen